Free template · Updated May 2026

Case Closure Memorandum

The closure memorandum is the decision document for a whistleblower investigation. It records the scope, methodology, evidence, factual findings, rule analysis, conclusions per allegation, and the approved remedial actions. It is the artefact the closure panel signs and the artefact most often reviewed by external auditors and regulators.

Cover

Case codeWB-XXXX-YYYY
Date opened[yyyy-mm-dd]
Date of this memo[yyyy-mm-dd]
Lead investigator[Name, role]
Closure panel[Names, roles]
Privilege status[Attorney-client privileged / Not privileged]: see investigation plan Step 4
Standard of proofBalance of probabilities
Category[harassment / fraud / ABC / safety / accounting / data protection / other]
Severity at intake / at closure[low/medium/high/critical] / [low/medium/high/critical]

1. Scope

The investigation was opened in response to a report received on [date] alleging [neutral summary of the allegations]. The scope was set out in the Investigation Plan dated [date] and revised on [date]. Out-of-scope matters that arose during the investigation are listed in Annex A.

2. Methodology

The investigation was conducted by [lead investigator and team] under the Investigation Protocol. Evidence was collected and preserved per the Plan. The audit log entry for each material step is linked in the case file.

3. Evidence reviewed

4. Factual findings

The investigator made the following factual findings, on the balance of probabilities:

  1. [Finding 1, with evidence references].
  2. [Finding 2, with evidence references].
  3. [Finding 3, with evidence references].

5. Rule analysis

The conduct found is assessed against the following rules:

6. Conclusion per allegation

AllegationConclusionReasoning ref.
[Allegation 1]Substantiated / Partially substantiated / UnsubstantiatedFindings [n], rule [n]
[Allegation 2]......

7. Residual uncertainties

The investigator notes the following uncertainties that did not affect the conclusion:

8. Remedial actions approved

ActionOwnerDue
HR consequence for subject [pseudonym]: [warning / final warning / dismissal]HR Director[date]
Policy update: [policy] amended to address [gap]Head of Compliance[date]
Training: refresher on [topic] for [population]Head of Learning[date]
System control: [control] implementedCIO / CISO[date]
External referral: [authority] / [no referral]General Counsel[date]

9. Communications

10. Retention

Case content is retained per the Retention Schedule for [n years]. The audit log is retained 7 years. Deletion will be executed by the case-management system at [date]; the responsible officer is [Name].

11. Sign-off

RoleNameSignatureDate
Lead investigator
Closure panel member 1
Closure panel member 2
Audit committee chair (where required)

Annexes

Closure memos linked to evidence with one click

Confidly's closure workflow assembles the memo from the case timeline and stores the signed PDF in the audit log.

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