Free template · Updated May 2026
Case Closure Memorandum
The closure memorandum is the decision document for a whistleblower investigation. It records the scope, methodology, evidence, factual findings, rule analysis, conclusions per allegation, and the approved remedial actions. It is the artefact the closure panel signs and the artefact most often reviewed by external auditors and regulators.
Cover
| Case code | WB-XXXX-YYYY |
| Date opened | [yyyy-mm-dd] |
| Date of this memo | [yyyy-mm-dd] |
| Lead investigator | [Name, role] |
| Closure panel | [Names, roles] |
| Privilege status | [Attorney-client privileged / Not privileged]: see investigation plan Step 4 |
| Standard of proof | Balance of probabilities |
| Category | [harassment / fraud / ABC / safety / accounting / data protection / other] |
| Severity at intake / at closure | [low/medium/high/critical] / [low/medium/high/critical] |
1. Scope
The investigation was opened in response to a report received on [date] alleging [neutral summary of the allegations]. The scope was set out in the Investigation Plan dated [date] and revised on [date]. Out-of-scope matters that arose during the investigation are listed in Annex A.
2. Methodology
The investigation was conducted by [lead investigator and team] under the Investigation Protocol. Evidence was collected and preserved per the Plan. The audit log entry for each material step is linked in the case file.
3. Evidence reviewed
- Documents: [n] documents reviewed; key items at Annex B.
- System data: [email accounts / system logs / chat / calendar / building access] for the period [start - end], preserved on [date], hashes recorded in Annex C.
- Interviews: [n] interviews conducted; memoranda at Annex D. Witnesses interviewed: [n] peripheral, [n] direct, [n] subject (last).
- Expert input: [if any: forensic accounting, technical, HR specialist].
4. Factual findings
The investigator made the following factual findings, on the balance of probabilities:
- [Finding 1, with evidence references].
- [Finding 2, with evidence references].
- [Finding 3, with evidence references].
5. Rule analysis
The conduct found is assessed against the following rules:
- [Internal policy or code clause].
- [Contract clause where relevant].
- [Statute or regulation, with citation].
6. Conclusion per allegation
| Allegation | Conclusion | Reasoning ref. |
|---|---|---|
| [Allegation 1] | Substantiated / Partially substantiated / Unsubstantiated | Findings [n], rule [n] |
| [Allegation 2] | ... | ... |
7. Residual uncertainties
The investigator notes the following uncertainties that did not affect the conclusion:
- [Uncertainty 1].
- [Uncertainty 2].
8. Remedial actions approved
| Action | Owner | Due |
|---|---|---|
| HR consequence for subject [pseudonym]: [warning / final warning / dismissal] | HR Director | [date] |
| Policy update: [policy] amended to address [gap] | Head of Compliance | [date] |
| Training: refresher on [topic] for [population] | Head of Learning | [date] |
| System control: [control] implemented | CIO / CISO | [date] |
| External referral: [authority] / [no referral] | General Counsel | [date] |
9. Communications
- Substantive feedback to the reporter: sent on [date] via the case channel using the standard message.
- Subject communications: outcome communicated by [HR / line manager] on [date].
- Board / audit committee: [briefed on date / not applicable].
- Regulator: [briefed on date / not applicable].
10. Retention
Case content is retained per the Retention Schedule for [n years]. The audit log is retained 7 years. Deletion will be executed by the case-management system at [date]; the responsible officer is [Name].
11. Sign-off
| Role | Name | Signature | Date |
|---|---|---|---|
| Lead investigator | |||
| Closure panel member 1 | |||
| Closure panel member 2 | |||
| Audit committee chair (where required) |
Annexes
- Annex A: out-of-scope matters arising during the investigation.
- Annex B: documentary evidence index.
- Annex C: preserved-data hashes and chain-of-custody record.
- Annex D: interview memoranda.
- Annex E: expert reports.
- Annex F: investigation plan and revisions.