🇱🇺 Luxembourg compliance
Plateforme lanceur d'alerte pour Luxembourg
En Luxembourg, la Loi du 16 mai 2023 transpose la Directive UE 2019/1937 et impose aux entreprises de 50+ salariés la mise en place d'un canal interne de signalement confidentiel. Les signalements doivent être accusés réception sous 7 jours et recevoir un retour substantiel sous 3 mois. Les sanctions administratives en cas de non-conformité atteignent €250,000.
Confidly is a GDPR-compliant whistleblowing channel built for companies in Luxembourg (Luxembourg) operating under Loi du 16 mai 2023 (Whistleblower Act). The intake form is auto-configured with the categories and disclosures Whistleblower Act requires. Reporters can attach audio or video oral statements to a web submission; a native phone-hotline or voicemail channel is on roadmap. The mandatory 7-day acknowledgement and 3-month feedback updates are automated. Set up in 15 minutes. Hosted in the EU. Used by compliance teams from 50 to 5,000 employees.
| Law | Loi du 16 mai 2023 |
| In force since | 21 May 2023 |
| Who must comply | 50+ employees |
| Enforcement | Office des denonciateurs |
| Max fine | €250,000 |
| Companies affected | ~2,500 companies with 50+ employees |
What Whistleblower Act requires you to do
Loi du 16 mai 2023 transposes the EU Whistleblower Directive 2019/1937 into Luxembourg national law. The core obligations for companies above the threshold (50+ employees):
- Maintain a confidential internal reporting channel
- Acknowledge every report within 7 days
- Provide feedback to the reporter within 3 months
- Designate a person or unit to handle reports
- Protect the reporter from retaliation
- Keep records for the case duration + the audit window
In Luxembourg, enforcement sits with Office des denonciateurs. Maximum fines for non-compliance reach €250,000.
Estimate your exposure under Whistleblower Act with the fines calculator.
How Confidly covers Whistleblower Act
- Country-specific intake template for Whistleblower Act: the form is auto-configured with the categories, disclosures and fields the Luxembourg transposition requires. No manual setup per channel.
- Anonymous intake available where Luxembourg law permits. Reporters get a server-issued case code and their own 6-digit secret. No email, no IP, no identifier stored.
- Oral-statement attachments on every plan: reporters upload audio or video oral statements directly into the web form, with EXIF/metadata stripping. A staffed phone hotline or AI-transcribed voicemail channel is on roadmap, in support of the oral-reporting requirement that Whistleblower Act carries from EU Directive 2019/1937 Art. 16.
- Form pre-translated into FR, DE, EN. AI translates incoming reports to your working language on the admin side.
- Auto reporter status updates at 7 days (acknowledgement) and 3 months (status), in the reporter's language. Whistleblower Act feedback obligation satisfied by default.
- AI investigation copilot (Pro): AI summarises, classifies severity, drafts neutral replies, and clusters multi-reporter patterns to surface systemic issues.
- Append-only audit log required for Office des denonciateurs audits. Every action recorded with actor, timestamp and metadata.
- EU data residency: all data stored in EU data centres. Per-channel residency on Enterprise (data for Luxembourg entities stays in Luxembourg). No third-country transfers.
- Native HRIS sync (Pro): Personio, BambooHR. Auto-revoke channel access on offboarding; flag when a named-in-report person leaves the company.
What does Confidly cost in Luxembourg?
Three plans, EUR-priced (VAT reverse-charged for EU B2B). Pick a tier by company size; everything else is included.
Frequently asked questions: Whistleblower Act
- Is a whistleblowing channel mandatory in Luxembourg?
- Yes. Loi du 16 mai 2023 (Whistleblower Act), the Luxembourg transposition of EU Directive 2019/1937, requires companies with 50+ employees to operate a confidential internal whistleblowing channel. The law has been in force since 21 May 2023.
- What are the fines for non-compliance with Whistleblower Act?
- Maximum administrative fines under Whistleblower Act reach €250,000. Enforcement is carried out by Office des denonciateurs. Fines apply both for failing to establish a channel and for retaliation against reporters.
- Does Whistleblower Act require anonymous reporting?
- Whistleblower Act permits anonymous reporting where Luxembourg national law allows. Confidly's reporter UI issues a server-side case code and reporter-only secret (no email, IP address, or browser identifier is stored), so reporters can submit and follow up entirely anonymously.
- What are the timelines under Whistleblower Act?
- Companies must acknowledge a report within 7 days of receipt and provide substantive feedback to the reporter within 3 months. Confidly's dashboard tracks both SLAs with automatic reminders.
- Is GDPR satisfied by Whistleblower Act compliance?
- Whistleblower Act compliance and GDPR are complementary, not equivalent. Confidly is hosted entirely in the EU, signs a GDPR-compliant Data Processing Agreement, and runs an append-only audit log that satisfies both Office des denonciateurs inspections and Article 30 GDPR records.
- How long does it take to deploy a whistleblowing channel for Luxembourg?
- 15 minutes for the channel itself. Branding, FR, DE, EN translations, and policy import take an additional 1-2 hours. Most Luxembourg customers go live the same day they sign up.